FAQ
Frequently asked questions
Everything you might want to know about your KLEIDA dress — fit, fabric, delivery and more.
Fit & sizing
What sizes do you offer?
KLEIDA is available from S/M all the way to 4XL, so there's a comfortable fit for every body. Each product page includes a full size guide with measurements — take a moment to check it before choosing.
The dress has a relaxed cut — how do I pick the right size?
KLEIDA is designed to skim your figure rather than cling, and the waist tie lets you adjust the shape to your liking. Choose your usual size for a relaxed drape. If you'd like a closer fit, feel free to size down.
Will it flatter my body type?
Yes — that's the whole idea. The soft fabric flows over your curves and the adjustable tie defines your waist as much or as little as you want. It's cut to feel beautiful on every figure, from petite to plus.
Is it true to size?
It runs true to size with a relaxed, forgiving fit. If you're between two sizes, we recommend going with your usual size for the intended easy drape. The size guide on the product page gives exact measurements to be sure.
I'm very petite / very tall — will the length work for me?
KLEIDA comes in two lengths — a longer, ankle-skimming version and a shorter, above-the-knee version — so you can choose what suits your height and the look you're after.
What is the dress made of?
It's crafted from a luxuriously soft, breathable, lightweight fabric that drapes beautifully and feels gentle against the skin — light enough to keep you cool, yet substantial enough to feel elegant.
Is the fabric see-through?
The fabric is light and flowing but not designed to be sheer. With the palest shades (white, soft pink), some people prefer nude underwear underneath for full peace of mind — as with most light-coloured pieces.
Tell me about the open back — is it very revealing?
The back is where KLEIDA quietly turns heads: innocent in the front, unforgettable in the back. It's a tasteful, elegant opening — enough to feel special and feminine, never overexposed.
Does the dress have stretch?
Its comfort comes from the relaxed cut and adjustable waist tie rather than a tight stretch. That's what lets it move with you and stay comfortable from morning to evening.
Can I wear it in both warm and cool weather?
Absolutely. The breathable fabric keeps you cool in summer, and in cooler months it layers beautifully over a light top or under a cardigan. It's made to be worn all year round.
When can I wear this dress?
KLEIDA is a three-in-one dress: a comfortable house dress by day, an elegant nightdress in the evening, and a beautiful summer dress when you step out. One piece, three lives.
Can I wear it outside — to brunch or dinner?
Yes. Left simple, it's perfect for relaxing at home. Add sandals, a few pieces of jewellery or a belt and it's ready for brunch, dinner or a warm evening out.
Is it a nightdress or a day dress?
Both — that's exactly what makes it special. It's soft enough to lounge and sleep in, yet elegant enough to answer the door or head out in without changing.
What colours are available?
KLEIDA comes in a carefully chosen palette: white, beige, sage green, soft pink, lavender, sky blue, khaki, terracotta, red, marine blue, burgundy, black and coral — neutrals to wear every day and soft or warm tones to suit your mood.
Will the colour look exactly like the photo?
We photograph each shade as faithfully as possible. Please note that screens vary slightly, so the real colour may look a touch lighter or deeper in person.
How do I wash it?
To keep it soft and beautiful, we recommend a gentle cold machine wash (ideally in a laundry bag) and hang drying. Avoid tumble drying on high heat. Always check the care label on your dress.
Will it shrink or fade?
Washed cold and hung to dry, it holds its shape and colour well over time. Hot water and high-heat drying are what to avoid.
Does it wrinkle easily?
The fabric is soft and travel-friendly, so it resists heavy creasing. Any light wrinkles from the parcel usually drop out after hanging or a quick steam.
Do you ship to my country?
Yes — we currently ship to Canada, Australia and New Zealand. Simply enter your address at checkout to confirm delivery to you.
How much does shipping cost?
Shipping is completely free on every order, with no minimum to reach.
How long will delivery take?
Your order is typically delivered within 3 to 8 days after it ships. You'll receive an email as soon as it's on its way.
Will I receive tracking?
Yes. As soon as your order is dispatched, we email you a tracking link so you can follow it every step of the way.
Will I have to pay customs or duties?
No. You pay nothing extra on delivery. Any customs duties are handled directly by us and our carrier, so your dress arrives at your door with no surprise fees.
What is your return policy?
If your dress isn't quite right, you have 30 days from delivery to reach out. Simply write to us describing what's not right, and we'll agree on the best solution together — taking into account where you live so it's as easy as possible for you.
Is checkout secure and what can I pay with?
Yes — payment is handled through a fully secure, encrypted checkout. You can pay by major credit and debit cards and the express options shown at checkout. Your details are never stored by us.
Still have a question?
We're happy to help. Reach out and we'll get back to you within 24 hours.
Contact us